Every board is covered by a 60-day money-back guarantee, counted from the day your order is delivered.
Email support@thehorrorboard.com with your order number within 60 days of delivery. We'll send simple return instructions — no forms, no hoops. Once your return is on its way back, we refund your original payment method in full. Refunds usually appear within 5–10 business days of processing.
Don't ship anything back. Email a photo with your order number and we'll arrange a replacement or a full refund — whichever you prefer.
The guarantee covers your full order, including 2-board and 3-board sets.
Each board is solid walnut with a hand-finished scene. Grain, color and small details vary from board to board — that's the nature of the material, not a defect.